Tell me what you need. I don't work from a fixed list of tasks — if it falls within what I do, I'll look into how to take it on, even if that means research, getting to grips with a new tool, or coordinating several people. I don't need to have done the exact same job before — I know how to look into things, understand them, and work out the right way forward.

Yes. Depending on the assignment, I can take on an entire file: research, formalities, liaising with the relevant people, coordination, chasing things up and following through to resolution. You don't need to tell me each day what to do next — that's rather the point: I take over and keep things moving.

Both. I can take on a one-off request, a specific file, a temporary overload or a cover role, as well as ongoing support over time. You don't need to commit to a monthly arrangement to start working with me — we can begin with a single, standalone need.

I work mainly remotely, with clients in France, Switzerland and beyond. Based in Thonon-les-Bains, near Geneva, I fit into your tools, and being remote doesn't affect responsiveness or the quality of follow-up. An occasional meeting or trip is still possible when it makes sense.

Yes — paperwork, appointments, bookings, travel, personal matters, organising private events. And if I'm already supporting you professionally, you can also hand me certain personal matters: it's often what lifts the mental load the most, in practical terms.

Yes — design, content organisation, domain name, hosting, setup and going live, then ongoing maintenance, updates and improvements. I manage the project hands-on, from start to finish — without positioning myself as an agency or bespoke developer — so you don't have to think about it.

Yes, in a support and coordination role: preparation, invitations or registrations, coordinating suppliers, logistics, follow-up and, if needed, on-the-day assistance — for both professional and private events.

I mainly work with the tools already in use in your organisation — I'm not looking to impose my own. Depending on the need, I can also suggest or set up a tool (CRM, scheduling, tracking, automation…). And if a tool is new to me, I take the time to learn it rather than work around it.

An initial conversation to understand what you need, followed by a scoping estimate and a proposed format and price. Once you give the go-ahead, I get access to the tools and information required, and we begin. The introductory call, 45 minutes, is free.

My rates are listed on the Services page. A one-off request starts from €55, a project or multi-step request is quoted on a case-by-case basis, and ongoing support starts from €300 a month.

You don't need to estimate the time required yourself: you tell me what you'd like to hand over, I assess what's involved, and I propose the right format and price before we start. The introductory call, 45 minutes, is free.

Confidentiality is an absolute priority in my work. I'm used to handling sensitive information (medical records for 12 years, client data, financial information). I'll sign a confidentiality agreement on request, and I never use your data for anything other than the task at hand.